FAQ

Quick answers

How do I track my ARChip order?

Enter the order number you received at checkout in the box above. No login or other details are needed.

Where do I find my order number?

Your order number is shown at checkout right after you place the order. It looks like TX-K7M2PQ9X.

What do the order statuses mean?

An order moves from pending to confirmed, processing, shipped and delivered. A cancelled order is marked as cancelled.

How long does delivery take?

Orders are typically dispatched within 1-2 business days and delivered within 3-5 business days, depending on your city.